New patient information
The VCU Parkinson's and Movement Disorders Center is committed to providing personalized interdisciplinary care and treatment for patients with a movement disorder. This page provides information to help each patient and family members to get the most out of their experience with us.
Make an appointment
Please call (804) 662-9185 to schedule an appointment.
We offer evaluation and care for the full spectrum of movement disorders, including but not limited to:
- Corticobasal degeneration (CBD)
- Essential Tremor
- Huntington Disease
- Multiple System Atrophy (MSA)
- Parkinson's Disease
- Parkinsonism/Parkinson-Plus Syndromes
- Progressive Supranuclear Palsy (PSP)
- Restless Legs Syndrome
- Tardive Dyskinesia / Tardive Dystonia
- Tourette Syndrome
- Wilson's Disease
- Writer's Cramp and Musician's Cramp
If you need to schedule or reschedule an appointment with one of our providers, please call (804) 662-9185.
You may be referred by your doctor or you may directly make an appointment for yourself or a family member.
A physician referral is not required to make an appointment. You may be referred by your doctor (primary care or neurologist) or you may directly make an appointment for yourself or a family member.
We recommend that all new patients check with their insurance company which may require a pre-authorization prior to the appointment date.
We encourage and welcome caregivers and family members to come to and participate in appointments.
Preparing for your first appointment
Your first appointment is scheduled with the neurologist. The clinic coordinator will mail you a new patient information packet with forms that need to be completed prior to your visit. If you have not yet received these or need another copy, please call our office at (804) 662-9185. Please bring these completed forms with you on the day of your appointment.
Please have your primary care physician or neurologist (if you have one) forward your medical records to our office, including any radiology testing (MRI, CT, X-Ray) that you have had in the past year. If you have undergone genetic testing in relation to your diagnosis, please forward the laboratory reports.
The initial appointment with one of our neurologists is usually 90 minutes long. This includes check in with the nurse as well as your visit with the doctor. The follow-up neurologist appointments are scheduled based on patient need and average 60 minutes.
For your initial appointment with the neurologist, please bring:
- Your insurance cards.
- Completed new patient packet . This should have been mailed to you after your appointment was made. If you need another copy, please call our office at (804) 661-9185.
- Any additional medical records you have that have not yet been forwarded to our office.
- Any films or CDs (not simply the report) of radiology testing (MRI, CT, X-Ray) relevant to your condition that you have had completed in the past year. These are particularly important and if necessary, you may have retrieve these from the imaging testing location.
- The pill bottles for all the the medicines you are currently taking. Our staff and/or neurologists may need to see the actual bottle(s) with the name(s) and dosage(s) listed.
The usual length of each appointment with members of the interdisciplinary team varies depending on the specialty:
40 - 60 min.
20 - 30 min.
1 hour interview
3 hours testing
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Getting in touch with us
If you have a question for your doctor or health provider; need a prescription refill or form to be completed; or need to discuss a problem with our nurse; or have questions related to a Deep Brain Stimulation (DBS) stimulator, please call (804) 662-9185 and select the appropriate option.
All messages are reviewed on the same business day. Response times vary based on the nature of the request and can range from two to five business days. Be sure to submit your requests early especially during holiday clinic closings.
We highly recommend that all patients enroll in the myVCUhealth portal to expedite requests.
At VCU Medical Center, our commitment to quality care has always included providing access to the latest medical technologies. Now we invite you to manage your health online with myVCUhealth.
myVCUhealth provides you with fast, easy online access to your health information, allowing you to:
Request a prescription refill
View and request appointments
View medications, allergies, immunizations, health issues and selected lab results
Send a secure message to your health care provider
View and download your depart summaries
With myVCUhealth, you can view key components of your electronic medical record, anytime and anyplace you have Internet access. You can use your account to communicate electronically with your VCU Medical Center clinician for non-urgent matters, saving you precious time while providing valuable access to personalized health information.
Visit vcuhealth.org/myvcuhealth for more information or ask your VCU Medical Center clinician how to sign up.
We are committed to advancing the understanding of movement disorders, in terms of both defining biological causes and developing new treatments. Ongoing clinical research is necessary to achieve this important goal. A unique feature of our center is the on-site collaboration of clinical providers from several disciplines that bring a diverse perspective to clinical research studies.
If you are interested in being contacted about opportunities to participate in research studies at our center, please complete and return this form to Ginger Norris. You can drop it off at our office or mail to her attention to PO Box 980539, Richmond, VA 23298.
A complete listing of our current research projects is available online.
Resources and education
In additional to clinical care services, we also offer resources and education opportunities. You do not have to be a current patient to participate.
We also host two support groups at our center:
- Richmond Metro Huntington Disease Support Group
Meets the 2nd Tuesday of each month at 6pm
Contact Ginger Norris, email@example.com or (804) 662-5307
- Women's Support Group - for women diagnosed with Parkinson's disease or other movement disorder
Meets the 2nd Friday of each month at 10am
Contact Andrea Perseghin, firstname.lastname@example.org or (804) 662-5302
Other support groups are available and we maintain a listing of groups in Virginia for:
If you worry that you may have difficulty paying your bill for your care in full, VCU may be able to help. It is important that you let us know if you will have trouble paying your bill or balances after insurance. For more information about financial assistance please, please visit the VCU Medical Center website.