New patient information
We have outlined frequently asked questions below. Please do not hesitate to contact us if you have any additional questions.
- What movement disorders do you treat?
- Will you be my main neurologist or do I continue with my current neurologist?
- Do I need a referral?
- How do I know if you accept my insurance?
- Is there any paperwork I need to complete in advance of my appointment?
- How long is the first appointment?
- What should I bring to the first appointment?
- Are there any special preparations I need to make for my first appointment with the neurologist?
- Are there any special preparations I need to make for my neuropsychology appointment?
- After my appointment, what do I do if I am not feeling well, or am having problems with medication adjustments?
Make an appointment
Please call (804) 662-9185 to schedule an appointment.
Our specialists provide care for the full spectrum of movement disorders.
The VCU Parkinson's and Movement Disorders has several approaches to seeing patients:
- Annual or Infrequent Visits: The patient has a consultation visit for diagnosis or confirmation of a diagnosis, or for suggestions about management. The patient then returns to the referring physician who conducts all aspects of treatment and follow-up care based upon the recommendations made by our movement disorders specialist. The patient returns to our clinic as needed, often on an annual basis, for re-assessment so that additional recommendations may be made to the referring physician.
- Clinical Research: The patient elects to participate in a clinical research project conducted by one of our clinicians and continues to receive medical care from his/her current neurologist.
- Continuing Care: The patient elects to be regular patient of our clinic with regular care generally requiring follow up visits as needed. Treatment and follow-up care are coordinated by our movement disorders specialist.
- One-Time Consultation: The patient is seen only for diagnosis or confirmation of a diagnosis, or for suggestions about management.
A physician referral is not required to make an appointment. You may be referred by your doctor (primary care or neurologist) or you may directly make an appointment for yourself or a family member.
We recommend that all new patients check with their insurance company which may require a pre-authorization prior to the appointment date.
We recommend that you contact your insurance plan to determine the extent to which our services will be covered by your plan. Contact information for your plan should be listed on the back of your insurance card.
The clinic coordinator will mail you a new patient information packet with forms that need to be completed prior to your visit. If you have not yet received these or need another copy, please call our office at (804) 662-9185.
Please bring these completed forms with you on the day of your appointment.
Please have your primary care physician or neurologist (if you have one) forward your medical records to our office, including any radiology testing (MRI, CT, X-Ray) that you have had in the past year. If you have undergone genetic testing in relation to your diagnosis, please forward the laboratory reports.
The initial appointment with one of our neurologists is usually 90 minutes long. This includes check in with the nurse as well as your visit with the doctor. The follow-up neurologist appointments are scheduled based on patient need and average 60 minutes.
The usual amount of time for appointments with members of the interdisciplinary team varies depending on the specialty:
30 min. check-in
1 hour with physician
30 min. check-in
30 min. with physician
1 hour interview
3 hours testing
For your initial appointment with the neurologist, please bring:
- Your insurance cards.
- Completed new patient packet . This should have been mailed to you after your appointment was made. If you need another copy, please call our office at (804) 661-9185.
- Any additional medical records you have that have not yet been forwarded to our office.
- Any films or CDs of radiology testing (MRI, CT, X-Ray) you have had completed in the past year.
- The pill bottles for all the the medicines you are currently taking. Our neurologists need to see the actual bottle with the name and dosage listed.
No, make no changes to your daily routine.
To prepare for your evaluation, we recommend you:
- Get a good night’s rest.
- Eat meals as you typically would (i.e., breakfast, lunch).
- Take all of your prescription medications as prescribed.
- Bring a list of all of your medications and dosages.
- Bring glasses, hearing aids, any medications you may need and snacks if you wish.
Caregivers, family members and/or friends are encouraged to accompany the patient during the neuropsychology appointment, but do not need to remain with the patient for the entire evaluation.
We encourage you to review our brochure Neuropsychological Assessment: A guide for patients and their families . Please contact us if you would like a copy mailed to you.
After my appointment, what do I do if I am not feeling well, or am having problems with medication adjustments?
Call (804) 662-9185 and ask to speak with the nurse, who is available Monday – Friday 8:30am – 5:00pm. All calls after 4:30pm may be returned the following business day. In a medical emergency please call 9-1-1.